Don't Mess With Finance

I happen to come across a popular post regarding a company's finance department on social media. "Seriously, that person in the sales department is such an idiot! All I wanted was to claim reimbursement under her name for the bag I bought, and yet she still refused! "Since she doesn't want me to reimburse my bag, then she can forget about reimbursing everything! This time, I'll teach her a lesson about what happens when she offends a member of the finance department!" There are many bashing comments in the comment section, but the original poster doesn't care at all. She continues adopting a haughty tone. "What am I scared of? The finance department is extremely vital to the company! I refuse to believe that the boss has the courage to offend me, the most important person alive, just to stand up for a sales employee who's easily replaceable!" As I stare at the familiar profile picture belonging to the original poster, I can't help but mentally sneer. She wants to suspend all of my reimbursements, huh? Go ahead, then! This time, I'd like to see what the consequences are for offending a member of the finance department! Chapter 1 Two weeks had passed, and my reimbursement still hadn't hit my account. Staring at the pitiful balance, I got up and headed to the finance office to ask about it. "Ms. Lane, why hasn't my reimbursement arrived yet? I've already fronted all the expenses for client meetings. If the money doesn't show up today, I can't even do my job!" Naomi Lane's face was thunderous. She slammed a stack of expense reports onto the desk with a sharp slap. "If you hadn't come to me, I'd have come looking for you! Just look at these—do you even know how to fill out an expense report? Learn how to fill these out correctly instead of embarrassing yourself!" I blinked in confusion. "What's wrong? Haven't I always filled them out this way? Everything worked fine before—why is it suddenly wrong now?" Naomi rolled her eyes, poking at the papers. "I gave you leeway before, but not anymore!" I forced my frustration down and said, "Please show me exactly how it should be done. I'll fix it according to the rules." She went over it like a strict inspector. "This pen won't do! The finance department requires a black 0.5 gel pen, neat block letters, and no cursive. Don't let the glue cross the dividing line, or it'll ruin everything else. Mind the folds, and the paper must be flawless!" I swallowed my irritation and returned to my desk, painstakingly filling out the expense report exactly as Naomi had demanded, then sent it back to the finance office. Naomi inspected it like a scientist, scrutinizing every detail. Suddenly, she hurled the report at me. "It's not reimbursable!" It didn't hurt when the paper struck my face, but the sting of humiliation was unbearable. I glanced at my three-digit account balance and held back a bitter growl. "What's the problem this time?" She tapped the glue on one of the receipts. "Here. You didn't peel off the glue properly, and now the receipt is ruined. How do you expect me to process this? Here's what you do—go back to the store, get a new receipt, then come back to me." I stared at the tiny frayed edges on the paper and felt my blood boil. I had spent two full weeks collecting receipts from every mall and restaurant across the city. Regardless of whether the merchants would have cooperated, I couldn't possibly have visited all those places in one day. "This is impossible! None of these receipts is damaged! Why can't they be reimbursed? Are you doing this on purpose?" She looked at me with a teasing half-smile. Chapter 2 Naomi snapped, "On purpose? Don't be ridiculous. I'm following the finance rules to the letter. You can complain all you want, but I'm not wrong. The choice is yours, but get out now!" My blood boiled, and I could feel my pulse spike. I glared at Naomi, but my manners kept me from swearing at her outright. After a moment of thought, I grabbed the expense report from my desk and pushed open the finance office door. "Fine! Stick to your precious rules. I'm going straight to Mr. Gray to see whether this receipt can actually be reimbursed!" Naomi showed no fear whatsoever. Instead, her expression was pure challenge. "Go ahead! Don't think I'm intimidated just because you involve Mr. Gray. Someone like you should have been kicked off the company roster a long time ago. I'm curious whether Mr. Gray would really choose to offend the company's lifeline for a nobody like you." Back at my desk, I clutched my pillow, trying to calm the storm of anger and frustration surging inside. But I failed. I headed straight for David's office, carrying all the reports. Before I could even reach the door, Naomi's whiny voice carried out from inside. She sounded ridiculously pitiful. "She's here! Madeleine, perfect timing!" Before I could speak, David frowned and interrupted, "What's going on? If there's a problem between you, deal with it face-to-face. You're coworkers." Naomi's eyes were red and swollen as she sniffled. "Mr. Gray, I didn't… The supervisor made it very clear in a recent meeting that we have to review every reimbursement carefully. Finance work demands extreme caution, but I think Madeleine misunderstood me…" She paused, then dropped her head and sobbed softly, looking utterly forlorn. My blood boiled. I ignored her theatrics and slammed the expense reports onto David's desk. "Mr. Gray, I understand that financial work requires precision, but please take a look at this report. What exactly is wrong? I've already redone it exactly as Ms. Lane instructed, using the pen, paper, and formatting she demanded. And now she's insisting I replace every single receipt…" Before I could finish, David slammed his hand on the desk and shot me a sharp look. "Enough! I know the whole story. Madeleine, tell me—what exactly has Ms. Lane done wrong? Any company expects receipts to be complete and neat. Reissuing them is a minor task. Your reluctance makes me wonder—have you been using company money for personal matters?" The accusation hit me like a bucket of ice water, freezing me to the core. In this line of work, distrust was the gravest sin. Sales was a job with high freedom and constant gray areas. If David started seeing me through suspicious eyes, what would be the point of continuing? Before I could even form a response, David's expression softened, and he turned to Naomi with a smile. "Naomi, you did the right thing! This is exactly how a company should operate, by following the rules. Finance is the core of this company, and strict compliance with regulations is mandatory." Chapter 3 David said, "Today, I'm giving you a special privilege. Any reimbursement that isn't properly filled out will be returned for correction until it meets the standards. At the monthly meeting, you'll be this month's employee of the month. Don't forget to go up and give your speech." Naomi's eyes lit up with delight. "Thank you, Mr. Gray! I'll give it my all, so I won't let you down!" David looked thoroughly pleased. Then he fixed me with a hard look. "See that? Salespeople like you are useless and lazy! You don't even bother to learn from others and waste company resources on trivial nonsense every day. Have you no shame? Now, redo your expense report exactly as Ms. Lane instructed!" My hands trembled as I clutched the reports. The frustration lodged in my chest pressed painfully, and tears threatened to spill over. As I walked out of David's office, Naomi shot out behind me. Her eyes glinted with contempt as she looked me up and down. "Weren't you going to get Mr. Gray to sort this out? Well, is your grievance resolved now? Let's see if you still have the nerve to defy me!" My eyes burned as I slumped back at my desk. Work felt impossible, and I could do nothing but stare at the expense reports in a daze. Suddenly, my phone buzzed from the desk. It was a notification from social media. Just as I was about to dismiss it, a post caught my eye. "That idiot from the sales department refused to let me list my new designer purchase under her name for reimbursement. Fine. If she won't help me, then no one's getting reimbursed. I'll make sure she learns what happens when you cross finance." I stared at the familiar avatar. It had to be Naomi. Only now did I finally see why Naomi had been giving me so much trouble with reimbursements. Her so-called dedication to rules and work ethic was a lie. This was pure revenge for the free bag I refused her last month. The comments section exploded with workers venting, lambasting her for petty office bullying. The ever-arrogant Naomi struck back relentlessly, reveling in her own cunning. "What's there to fear? Salespeople are nothing but expendable trash. Finance is the real backbone of the company. I don't believe the boss would risk me for a worthless sales rep. She's already advanced half a month's expenses, and now she shows up crying about money. I stopped her reimbursement. Let's see how long she lasts now." I laughed out loud. If she was the backbone of the company, then what was I—the sales champion? If she refused to reimburse me, fine. I wanted to see who would crack first. I set my work aside and spent my days idling at my desk. The end of the month arrived quickly, and a notification from the finance department popped up in the company's internal system. As the month drew to a close, the finance department began auditing every sales order in the company, all of which originated from the sales department. Even though I had only been working for just over half a month, I was still the company's undisputed sales champion, with a mountain of orders already piled up on my desk. Chapter 4 I had always stayed late voluntarily, working unpaid overtime so as not to disrupt my colleagues in finance. I would burn the midnight oil to prepare every file in advance. But now, who in their right mind would repay their cruelty with kindness? The company's internal system pinged again with a flashing red alert. "Sales department staff must organize all order files immediately. This concerns crucial matters like tax reporting. Set aside other work and deal with it immediately!" I couldn't help but laugh at the glaring exclamation marks. Methodically, I gathered all this month's orders, verifying each against the records and tracing them back to their source according to the sales submission rules. I wasn't in a rush, but someone else clearly couldn't sit still. … The next morning, Naomi barged into the sales office. She jabbed a finger at me and barked, "Madeleine Shaw! Are you doing this on purpose? You know how critical end-of-month submissions are, yet you're deliberately stalling just to torment me! Who exactly are you trying to intimidate? If Mr. Gray finds out, he'll hold you accountable, not me!" I paid no attention to her anger, keeping my focus on the files, and let out a faint, knowing laugh. "Oh? Is that how it is? Well, there's no need to rush then." I dropped the sales submission guidelines in front of her. "Calm down. Ms. Lane, this is exactly why I'm doing what I'm doing. After being reprimanded, I'm simply doing exactly what the rules require. I trust someone as meticulous as you won't mind, right?" Naomi was speechless for a moment, but her glare burned with pure resentment. After Naomi stormed out, I handed a thick stack of confirmation forms to Lincoln Brooks, the head of finance. "Mr. Brooks, I've compiled all of this month's orders according to company procedure. Please review and sign once everything is correct. After that, I'll personally verify each order with our partners, and as soon as the review is complete, I'll submit the documents to the finance office immediately." Before I could finish, Lincoln interrupted sharply, "Maddie, this won't do! It's already the end of the month. Without these files, the company can't file taxes. This is serious! We need to make an exception. Hand them over now!" I looked at him without a flicker of emotion and said, "I'm sorry, Mr. Brooks. According to the sales submission rules, all month-end orders must be verified. If anything goes wrong, no one will be able to shoulder the responsibility." Lincoln was at a loss for words, but he could do nothing except take the documents and sign. Over the following three days, I only came to the office to clock in and out. The rest of the time, I wandered through the sales units with the order files, doing as little as possible. Lincoln was beside himself, calling relentlessly to ask about the progress. On the 28th, just as I was clocking out and gathering the files to leave, Lincoln appeared at my desk unexpectedly. Chapter 5 "Madeleine, what on earth are you doing?" Lincoln snapped. "Every other sales team has already turned in their paperwork. Yours is the only one still missing. You said you needed to follow procedures, and I approved all of it, but deadlines don't wait for anyone. I need a definite timeline from you today. If your team causes a delay in the tax filing, you won't be the only one dealing with the consequences." I stared at him helplessly but said nothing. A colleague at the next desk finally couldn't hold back and muttered under their breath, "Madeleine hasn't done anything wrong. Didn't Naomi from finance do the same thing? It's been over a month, and Madeleine still has a pile of expense reports waiting for reimbursement. Why does finance get credit for doing this, but sales gets the criticism?" Lincoln caught on instantly. He didn't argue and simply walked off. In under two minutes, he came back, holding Naomi by the arm and forcing her to stand in front of me. "Naomi, what are you thinking?" he snapped. "Who authorized you to withhold your coworkers' expense reports? You are staying in the sales department until you apologize to Maddie and earn her forgiveness." After that, Lincoln turned to me with a broad smile. "Maddie, don't worry. I will process your reimbursement myself right now. The money will be in your account within ten minutes." Even after Lincoln had made himself perfectly clear, Naomi still looked bitter and completely unconcerned. As soon as he left the sales office, she lunged at me with a string of curses. "Well played, Madeleine. Did I give you too much slack? You actually dared to hide behind company policy to get back at me like this?" I looked at her calmly and said, "No, not at all. I wasn't trying to get back at you. I was simply following company policy. Ms. Lane, you probably aren't familiar with the sales department's regulations. Give me a moment, and I'll go through them for you one by one." My calm, unshaken demeanor seemed to set Naomi off completely. Her eyes flared red as she charged at me. Luckily, my height and speed gave me the advantage, and I easily stepped back out of her reach. That seemed only to enrage her further. She blurted out, "Mark my words, Madeleine! Don't assume this ends just because Mr. Brooks handled your reimbursement this month. I'm the accounts officer, and if you manage to get even one dollar reimbursed from now on, I'll admit defeat." By then, I was already thinking about quitting. Naomi wasn't wrong. I could push finance once, like I did today, and get reimbursed. However, someone as petty as her wouldn't let it go. If she pulled this kind of stunt every month, would I ever have a single peaceful day at work again? Just as I was seriously considering losing my temper before handing in my resignation, the sales office door was kicked open. Lincoln stormed in and jabbed a finger at Naomi. "Is this how you handle things behind my back, Naomi?"